FAQ

How can I make an order?

To place an order, add the necessary goods to the shopping cart, then click on the “place order” button. Next, select the type of delivery and payment type. If you are placing an order for the first time, you will need to complete a more detailed form! Then submit your order and we will send you an email confirmation email. It’s easy!

What shipping methods do you use?

We ship drugs using 2 delivery methods: EMS Express Courier and Regular Airmail.

When should I expect my order?

It will depend on the delivery method you selected but usually delivery takes 3-21 days.

Is shipping international?

Yes, we ship drugs around the world so you can place an order from almost every country. Some limitations may occur. Contact us if you have any questions.

Can you guarantee confidentiality?

Do not worry. We value our customers’ privacy and guarantee you that your parcel will not contact any information about its contents during the delivery process. Only you will know what you have ordered.

What if I did not receive my order within the promised time?

Such cases are extremely rare, but if for some reason you did not receive your medication on time, contact our customer support group. We will either offer you a refund or resend your drugs free of charge.

How can I pay for the goods?

We accept credit cards: Visa and MasterCard.

Can I cancel my order?

Yes, you can cancel your order but only until the time of its shipping. As soon as your parcel leaves the pharmacy, it becomes impossible to cancel the order.

Do you have a minimum order quantity requirement?

No, you can place an order for any quantity but remember that you have an opportunity to get free shipping if your order amount reaches $200.

Why are your pills cheaper than at a city pharmacy?

Our online store presents the so-called generics of expensive brand-name drugs (exact copies). Manufacturers of generics do not spend money on their development and testing. That is, the company needs to invest money only in production – and the drug is ready. Due to this, it is possible to save several billion dollars, and therefore generics are much cheaper than the original product. Such drugs can be released only after the expiration of the patent on the original drug.

Is it safe to pay via credit cards online?

Our website provides 100% safety on any of your personal information. We guarantee that your credit card details will not be disclosed to any third parties.

Can I return or exchange my order?

According to pharmaceutical law, all drugs are not subjects to exchange or return. Before ordering any medication, consult your doctor.

What if your pills do not work?

All generic drugs sold in our online pharmacy are manufactured at leading pharmaceutical factories in India, undergo strict quality control, meet the highest safety standards and are completely identical to the corresponding original drugs. If you are not satisfied with the quality of the preparations purchased from our website, we will refund your money or make a replacement as soon as we receive the unspent balance of the preparation from you.

Do you guarantee the quality of your products?

Yes, we guarantee that the quality of our products corresponds to originals! Our pharmacy is the largest supplier of medicines and health products and has been operating for many years. Therefore, we offer only registered and certified products supplied directly from manufacturers. We carefully comply with all conditions of storage and transportation and have our own control system.

Do you offer coupon codes and how can I get them?

Yes. Coupon codes give you an opportunity to receive a discount when ordering goods on our website. Promotional codes have a validity period. Therefore, if you have a promotional code, you should use it immediately. Coupons can be found on our website or obtained by subscribing to our newsletter.